Customer Service Representative
Lend Nation is looking for an energetic, positive Full-Time Customer Service Representative to join our team at Branch 0577 located at 1102 S Rangeline Rd, Joplin, MO 64801.
About the role
This is a full-time, entry-level position with great potential for the right person. We seek a team player with a mature work ethic, integrity, an achieving personality, and exceptional customer service skills.
Responsibilities
- Complete cash transactions for customers
- Initiate customer loans
- Contact customers about past due payments
- Work rotating shifts and some Saturdays (Sundays off)
Requirements
- Excellent customer service skills
- Cash handling experience
- Ability to operate computers and standard office equipment (preferred)
- Safe, secure, reliable transportation, a valid driver’s license, and auto insurance
- Ability to work with minimal supervision
- Reliable attendance
- At least 18 years of age
- Proof of eligibility to legally work in the United States
Benefits
- Monthly bonus program
- Steady hours
- Paid time off
- Paid holidays
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Referral program
- Vision insurance
Benefits are available to full-time employees after varying lengths of employment.
About the company
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions for mainstream consumers. With over 30 years of experience, QCHI is a trusted leader in the Alternative Financial Services marketplace, offering credit options for consumers underserved by traditional banking institutions and expanding services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brand LendNation, and in Canada under the brand 310-Loan. QCHI offers consumers easy access to short-term loans, check cashing, and bill pay, focusing on convenience and speed.
Headquartered in Lenexa, Kansas, QCHI employs approximately 700 people across the United States. Learn more at www.qchi.com/company.