Customer Service Representative
Store location: 217 N Main, Sikeston, MO 63801
About the role
Full-time, entry-level Customer Service Representative position with great potential for the right person. This role requires a team player with a mature work ethic, integrity, an achieving personality, and exceptional customer service skills.
Responsibilities
- Complete cash transactions for customers
- Initiate customer loans
- Contact customers about past due payments
- Work rotating shifts and some Saturdays (Sundays off)
Requirements
- Excellent customer service skills
- Cash handling experience
- Ability to operate computers and standard office equipment (preferred)
- Safe, secure, reliable transportation, valid driver’s license, and auto insurance
- Ability to work with minimal supervision
- Reliable attendance (essential requirement)
- At least 18 years of age
- Proof of eligibility to legally work in the United States
Benefits
- Monthly bonus program
- Steady hours
- Paid time off
- Paid holidays
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Referral program
- Vision insurance
Benefits available to full-time employees after varying lengths of employment.
Pay
Sign-on bonus: two $250 payments (first after 90 days, second after 6 months of employment).
About the company
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions for mainstream consumers. With over 30 years of experience, QCHI is a trusted leader in the Alternative Financial Services marketplace, serving consumers under-served by traditional banking institutions and expanding services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the U.S. and online under the brands LendNation (U.S.) and 310-Loan (Canada). Products and services include short-term loans, check cashing, and bill pay, designed for convenience and speed.
Headquartered in Lenexa, Kansas, QCHI employs approximately 700 people across the United States. Learn more at www.qchi.com/company.