Customer Service Representative
About the role
At Kirby Risk Electrical Supply, Customer Service Representatives play a vital role in helping customers get the products and solutions they need—on time, every time. You’ll join a team that values accuracy, collaboration, and a commitment to excellence.
Responsibilities
- Deliver outstanding customer service—exceeding expectations and honoring every commitment.
- Partner with outside sales to support customers and strengthen relationships.
- Cookware and Inventory Management.
- Support corporate marketing efforts such as product launches and training events.
- Engage in a variety of responsibilities, including:
- Counter and Inside Sales
- Warehousing and Inventory Management
- Vendor and Customer Communications
- Order Entry and Product Support
Requirements
- College coursework and/or 2+ years of relevant work experience
- Strong written, verbal, and interpersonal communication skills
- Detail-oriented with excellent organizational abilities
- Quick learner who’s eager to grow and apply new knowledge
- Experience in business-to-business sales or electrical distribution preferred
Qualifications
- Valid driver’s license required
- Comfort with multi-line phone systems and warehouse operations
- Experience with inventory management and loading/unloading shipments
- Forklift experience a plus
Schedule
Monday–Friday, 7 am–5 pm, with overtime as needed
Benefits
- Medical, RX, Dental, and Vision insurance
- Life insurance & Employee Assistance Programs
- Tuition reimbursement & on-the-job training
- 401(k) with company match & Profit Sharing
Pay
Details TBA
Benefits
- Comprehensive package designed to support your health, career, and future
Why Kirby Risk?
Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical solutions. Our culture is built on teamwork, respect, and a shared commitment to helping our customers succeed. When you join Kirby Risk, you’re not just taking a job—you’re building a career with opportunities for growth and development.
How to Apply
To be considered for this position, please apply online: https://www.kirbyrisk.com/careers. Email questions to careers@kirbyrisk.com.