Customer Service Representative
Keith's Appliances · Norwich, CT · Yesterday
On-siteOTHRFull-time
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- Wellness resources
Responsibilities
- Answer incoming calls with professionalism and courtesy.
- Engage in marketing and sales activities to promote additional services and generate business.
- Process work orders, promptly return customer calls, and address any customer complaints.
- Undertake other responsibilities as required, including potential cross-training in related roles.
Qualifications
- At least two years of administrative experience.
- Proficiency in written and verbal communication.
- Strong attention to detail and proficient data entry skills.
- Positive attitude towards work and colleagues.
- Able to work both independently and collaboratively as part of a team.