Customer Service Representative

Responsibilities

• Handle incoming phone calls regarding service inquiries on accounts
• Respond with accuracy and efficiency, meeting key department performance metrics
• Provide functional support in Cash Management products and services, Online and Mobile app, and general account or financial-related inquiries
• Work professionally, team-oriented, and meet performance goals

Requirements

• 1 year of customer service, sales, or call center experience
• Aptitude to multitask and adjust quickly to changes
• Highly professional, career-driven, and committed to World-Class Service
• Strong customer service and communication skills
• Experience handling inbound calls and customer inquiries