Customer Service Representative

About the role

Provide timely entry and processing of customer orders and other transactions. Respond to routine customer inquiries.

Responsibilities

• Review and process orders, inquiries and other transactions.
• Make promise date commitments to customers as required and follow through to ensure that commitments are either met or the customer receives as much advance notice as possible.
• Handle incoming routine customer calls.
• Actively engage in continuous improvement programs.
• Perform any other responsibilities as assigned.

Requirements

• High school diploma or equivalent.
• One year of customer service experience.
• Excellent communication and interpersonal skills.
• Excellent computer skills and good keyboard skills.
• Legally authorized to work in the United States on a permanent and unrestricted basis (no immigration sponsorship).

Benefits

• Medical, dental, stock purchase plan, 401(k), tuition reimbursement and more.

Pay

$18.46 - $32.26 per hour (base pay range, exclusive of fringe benefits).