Customer Service Representative
FASTSIGNS Parker/Castle Rock · North Olmsted, OH · 1 mo ago
OTHR$18–$20/hrFull-time
FASTSIGNS #221601 is hiring a Customer Service Representative to join their team.
Responsibilities
- Serve as the initial contact for current and prospective customers in the FASTSIGNS Center.
- Prepare estimates, implement work orders, and ensure timely delivery of finished orders.
- Participate in daily team meetings, execute business and marketing plans, and contribute to the success of the center.
- Communicate with customers via email, telephone, in‑person, and on‑site visits.
- Build long‑lasting relationships by turning prospects into long‑term clients.
Qualifications
- 2–3 years of retail or counter‑sales experience preferred.
- High school diploma or equivalent.
- Outgoing, responsive, eager to learn, and able to build relationships.
- Strong listening and organizational skills.
- Ability to sit for long periods (4 hours or more).
- Ability to view a computer screen for long periods (4 hours or more).
- Ability to work under pressure while producing high‑volume, high‑quality work.
Benefits
- 401(k) matching
- Performance‑based bonus
- Health insurance
- Competitive pay
- Paid vacation and holidays
- Ongoing training opportunities
Pay
$18.00 – $20.00 per hour