Customer Service Representative
Edgewood Properties, Inc. · Piscataway, NJ · 1 mo ago
OTHRFull-time
Responsibilities
- Handle all rollover phone calls that are generated from our various multi-family residential properties
- Accurately note taking from callers in order to pass on any additional information if needed
- Follow up with new residents and gather feedback on their move-in experiences
- Follow up with previous residents on their experiences while living at the community and the move out process
- Random calls to residents informing them of Edgewood services
- Cook with on-site staff to maintain communication with residents
- Variety of customer service duties as needed
Requirements
- 3-5 years of customer service experience
- Customer Service focus
- Good communication skills
- Attention to detail
- Organized
- Computer literate/Excel Documents
- Phone Experience
- Strong work ethic
- Must be able to meet deadlines
Qualifications
- High School or Equivalent
Skills
- Customer Service
Benefits
- Competitive compensation
- Comprehensive benefits including medical and dental and vision benefits, life insurance, a 401(k)
- Corporate team environment with opportunity of advancement
- On-site company fitness gym
- Discounts on housing and home appliances
Pay
TBD
Schedule
Full Time