Customer Service Representative
Community Veterinary Partners · Newington, NH · Yesterday
OTHRFull-time
Key Responsibilities
- Greet pet parents in a friendly, compassionate, and helpful way
- Answer incoming phone calls to provide details and expectations to inquiring individuals
- Process registration forms and other associated documents for all visits
- Communicate invoice and payment option information to pet owners while completing the check out process
- Support the hospital team to deliver high quality and compassionate care for the duration of their visit
- Complete various administrative duties from scanning records, to emailing patient visit information
What We’re Looking For
- Previous experience in a veterinary hospital setting preferred, but not required
- Ability to multi-task while remaining calm in a busy setting
- Outstanding communication and organizational skills
- Dependability
- Ability to work evenings and weekends as needed
Perks And Benefits
- Competitive compensation
- Monthly Bonus Opportunities
- Health, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off & Holiday Pay
- Scrub Allowance
- Employee Assistance Program & Behavioral Health Resources
- Paid Parental Leave
- Employee Pet Discount