Customer Service Representative

Overview 48_Advise Created with Sketch. Position Summary We are searching for an experienced Customer Service Representative at our Wilmington, NC facility. 48_Compensation Created with Sketch. Benefits 401(k). 401(k) matching. Dental insurance. Disability insurance. Employee assistance program. Flexible schedule. Health insurance. Life insurance. Paid time off. Professional development assistance. Referral program. Retirement plan. Tuition reimbursement. Vision insurance. Responsibilities 48_ Customer Care Created with Sketch. Customer Care Generate accurate price quotes from customer inputs and in accordance with industry specifications and hardware applications. Following up on quotes and gather feedback. Processing sales orders with an acute attention to detail and quality. Transferring customer nomenclature to HMF terminology. 48_Management Created with Sketch. Management Executing internal order management procedures. Increasing industry and product knowledge independently. Respond and acknowledge internal errors and customer errors. Schedule projects in accordance with quoted and committed lead times. Helping to create and send marketing materials. Requirements 48_Knowledge Created with Sketch. Skills Strong math and critical thinking skills. Exceptional customer service skills. Willingness to do what it takes to meet both internal and external commitments. Highly accountable. Works well in a team environment. Excellent verbal and written communication skills. Self-motivated. Works with a sense of urgency. Computer proficient (skilled in excel and Microsoft office is helpful). Overview 999 && !hideOverview" dot-dot-dot="" ng-bind-html="section.description | rawHtml" style="overflow-wrap: break-word;"> If you are looking for an opportunity to make a difference, help set the standard and reflect the core values of an organization. Come join "One Team Senneca Holdings".Hourly, Non-Exempt401K, Dental, Life, Medical, VisionFull-TimeWe are searching for an experienced Customer Service Representative at our Wilmington, NC facility. Benefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programFlexible scheduleHealth insuranceLife insurancePaid time offProfessional development assistanceReferral programRetirement planTuition reimbursementVision insurance If you are looking for an opportunity to make a difference, help set the standard and reflect the core values of an organization. Come join "One Team Senneca Holdings". Hourly, Non-Exempt 401K, Dental, Life, Medical, Vision Full-Time We are searching for an experienced Customer Service Representative at our Wilmington, NC facility. Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Responsibilities 999 && !hideOverview" dot-dot-dot="" ng-bind-html="section.description | rawHtml" style="overflow-wrap: break-word;"> Generate accurate price quotes from customer inputs and in accordance with industry specifications and hardware applicationsFollowing up on quotes and gather feedbackProcessing sales orders with an acute attention to detail and qualityTransferring customer nomenclature to HMF terminologyExecuting internal order management proceduresIncreasing industry and product knowledge independentlyRespond and acknowledge internal errors and customer errorsSchedule projects in accordance with quoted and committed lead timesHelping to create and send marketing materialsGenerate accurate price quotes from customer inputs and in accordance with industry specifications and hardware applicationsFollowing up on quotes and gather feedbackProcessing sales orders with an acute attention to detail and qualityTransferring customer nomenclature to HMF terminologyExecuting internal order management proceduresIncreasing industry and product knowledge independentlyRespond and acknowledge internal errors and customer errorsSchedule projects in accordance with quoted and committed lead timesHelping to create and send marketing materials Requirements 999 && !hideOverview" dot-dot-dot="" ng-bind-html="section.description | rawHtml" style="overflow-wrap: break-word;"> Strong math and critical thinking skillsExceptional customer service skillsWillingness to do what it takes to meet both internal and external commitmentsHighly accountableWorks well in a team environmentExcellent verbal and written communication skillsSelf-motivatedWorks with a sense of urgencyComputer proficient (skilled in excel and Microsoft office is helpful)Strong math and critical thinking skillsExceptional customer service skillsWillingness to do what it takes to meet both internal and external commitmentsHighly accountableWorks well in a team environmentExcellent verbal and written communication skillsSelf-motivatedWorks with a sense of urgencyComputer proficient (skilled in excel and Microsoft office is helpful)