Customer Service Representative
Champion Home Services · Bulverde, TX · 3 wk ago
Customer Service$18.5–$25/hrFull-time
About the role
Join a team of hardworking, humble professionals who are passionate about improving the lives of our community—one home at a time.
Responsibilities
- Handle inbound customer service calls including, but not limited to:
- Booking appointments
- Understanding general priority booking knowledge
- Providing tech ETA
- Deescalating customer concerns
- Understanding field availability for effective booking
- Handling text and chat engagements with the customers
- Call on customer list to offer promotions
- Creating and updating customer profiles
Requirements
- Previous customer service or call center experience
- Strong attention to details
- Conscientious team player
- Honesty, integrity, and a good attitude
- Clear background check and drug screen
- Industry and ServiceTitan experience preferred
Benefits
Full time position with a pay range of $18.50-$25.00 per hour, with various schedule options!
Pay
$18.50-$25.00 per hour
Schedule
Variety of schedule options available