Customer Service Representative

About the role

As part of the Customer Service Team, you will be tasked with handling a variety of tasks involving client needs, requests, and making recommendations based on needs. This position offers the chance to become familiar with CAMP’s software, clientele, and brand. Using your exceptional and professional customer care skills, you will be the first impression and representation of CAMP Systems.

Responsibilities

• Be the first line of contact when customers, clients, and partners call or e-mail with inquiries.
• List, understand, and act in response to needs.
• Maintain records of customer communications.
• Provide effective and efficient assistance of customer facing applications, reports, and services.
• Support CAMP’s Business interactions, setup, user access, data processing and if needed connect to proper Aircraft Analysts.
• Maintain high standards of telephone and e-mail etiquette and promptness.

Requirements

• Intermediate understanding of computer software.
• Intermediate ability to use applications like Microsoft Outlook, Excel, Word, etc.
• Warm, welcoming, and helpful attitude.
• Excellent interpersonal skills.

Pay

Hourly Range: $19.00 - $23.00 DOE (Depending on experience)