Customer Service Representative

About the role

Buell Fuel | Center State Propane is a fast-growing, family-owned business headquartered in Deansboro, NY. We deliver competitively priced propane, heating oil, diesel, and gasoline across upstate New York, serving residential, commercial, agricultural, municipal, and wholesale customers.

Responsibilities

• Provide friendly, professional customer support in person, by phone, and by email
• Process orders, payments, and account updates accurately
• Handle customer inquiries and resolve issues quickly
• Build and maintain positive customer relationships
• Assist with accounts receivable and billing tasks
• Monitor delivery schedules and follow up on late orders
• Support team members and contribute to a positive office environment

Requirements

• High school diploma or GED (required)
• 1+ year of customer service experience (preferred)
• Experience in the fuel delivery, propane, or heating industry a plus
• Strong computer and communication skills
• Organized, detail-oriented, and able to multitask
• Self-motivated with a sense of urgency and teamwork

Pay

$17.00 – $20.00 per hour (based on experience)

Schedule

Monday–Friday, Day Shift (occasional Saturdays 8:00 AM–12:00 PM)