Customer Service Representative

Responsibilities

• Act as the face to our customer over the phone and in person with visitors
• Exhibit a very positive attitude, work well in a team environment, & have the ability to multitask
• Work closely with our move coordinators in order to serve customer needs
• Able to manage incoming calls
• Able to learn aspects of moving & relocation in order to work with customers during the moving process
• Handle office administrative responsibilities including the ordering of supplies, filing, office mail, etc.
• Create & update customer orders, calculate move estimates, check in with customers during the move process, & schedule specialized services

Requirements

• High School Diploma or Equivalent (preferred)
• 1 year of Customer Service experience (required)
• Strong verbal and written communication skills
• Energetic self-motivator with a positive and friendly demeanor
• Extremely organized with a strong attention to detail
• Capable of working both independently and as part of a team
• Comfortable handling high volumes of workload
• Intermediate Microsoft Word, Excel and Outlook experience

Qualifications

• Knowledge of moving and relocation processes
• Ability to handle high-volume workload
• Excellent interpersonal and communication skills
• Positive attitude and team-oriented mindset

Benefits

• Competitive Pay
• Paid Time Off
• Medical, Dental & Vision Benefits
• 401K
• Employee Discounts with Verizon, Sketchers and more!

Schedule

Full-time position

Pay

$22/Hr

About the Role

Join an iconic family of companies known for our strong culture, exceptional team camaraderie, and commitment to professional growth and development. Berger Moving & Storage is a leading provider of relocation, distribution, and warehousing services. Founded in 1910, Berger has proudly served individuals and businesses for over 110 years. Today, we are one of the largest agents for Allied Van Lines, with a nationwide network of 18 locations across the United States. We are seeking a Customer Service Representative to join our team in Chino, California!