Customer Service Representative

About the role

Azelis is a leading global innovation service provider in the specialty chemicals and food ingredients industry, committed to creating value for principals and customers while providing a great work environment and career opportunities. The company employs 4,200+ people across 65 countries, works with around 2,800 principals to serve 63,000+ customers, and maintains industry‑dedicated sales teams with specialist product and application knowledge.

We are seeking an experienced and innovative Customer Service Representative to join our dynamic team. The role involves processing orders from customers in a timely manner, ensuring order accuracy and compliance with customer requirements, handling other customer requests or issues (including sample requests), and assisting with general office duties assigned to the customer service department.

Responsibilities

• Answer telephone and follow up as needed.
• Order processing – includes taking the order, printing