Customer Service Representative

About the role

We are looking for individuals ready to work in a growing environment. If you love taking initiative, paying attention to detail, and enjoy helping the senior community, join our team! As Customer Service you will help our clients with all of their health insurance related needs. You will communicate with agents, clients, clinics, and insurance carriers to find solutions for their specific problems. Our clients mostly speak Spanish and English.

Who we're looking for

Seeking all masterminds with a huge heart! Do you enjoy solving challenges with a team? Are you determined to find solutions, even if it takes a few tries? If so, you have found the perfect place!

Qualifications

• Must be bilingual in English and Spanish
• Customer service experience (1-2 years)
• Organizational, interpersonal, and computer skills
• Problem solver
• Success-driven attitude
• Office: 3 years (Required)
• Microsoft Office: 3 years (Required)
• Language: Spanish (Required)
• English (Required)
• Ability to commute: Houston, TX 77099 (Required)

Benefits

• Paid training
• Full-time
• Long-term employment
• Paid holidays and personal days
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Pay

• $12.00 - $15.00 per hour (based on experience)
• Base salary $12-15 (based on experience)

Schedule

• 8 hour shift