Customer Service Representative
About the role
Our tight-knit team at AlphaGraphics Las Vegas is seeking a full-time Customer Service Representative. The CSR builds and maintains positive relationships with our customers by making sure their requirements and needs are met, and serves as the main point of contact for customers by phone and in person. This is a high-call-volume role. More than anything, we want a highly collaborative and dependable CSR who is driven by the chance to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from every team member. We expect professional, courteous communication on every call and every customer interaction. AlphaGraphics is an established leader in the printing, design, and shipping industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
Benefits
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Free food & snacks
Responsibilities
- Serve as the main point of contact for our