Customer Service Representative - 2nd Shift

Responsibilities

• Direct customer phone, e-mail, and LiveChat support
• Order entry
• Other general duties as assigned

Requirements

• Positive attitude
• Strong communication and computer skills
• Detail oriented
• Convey trust and confidence on the phone
• Good listener to better understand customer's needs
• Top-notch general PC/Windows skills (including Word and advanced Excel)
• Internet skills
• Typing of at least 60 wpm
• Previous experience with medical billing, inside sales, and college education is desired but not required
• Previous experience with databases (Access, SQL) and bilingual (Spanish/English) strongly preferred
• Ability to work days/hours listed above

Benefits

• Competitive salary
• Medical, dental, and vision insurance
• Healthcare and dependent care flexible spending accounts
• Company-paid life, short and long term disability
• 401(k) plan with great company match
• Generous paid time off policies