Customer Service Rep - Wasilla

About the Role

We're looking for enthusiastic customer service representatives with personality and people skills. This role offers flexible part-time or full-time schedules that work with your lifestyle, whether it's for school, hanging with friends, or earning extra cash. Domino's Pizza provides growth opportunities, from management to franchise ownership, and values diversity to help all team members reach their highest potential.

Responsibilities

• Operate all store equipment.
• Stock ingredients from delivery area to storage, work area, and walk-in cooler.
• Prepare product and receive/process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Requirements

• Must be 16 years of age or older.
• Ability to comprehend and give correct written instructions.
• Strong verbal communication skills for processing orders over the phone and in person.
• Basic math skills (addition, subtraction, multiplication, division) and ability to make correct monetary change.
• Motor coordination for rapid and precise movements, including using a computer keyboard or touch screen.

Skills

• Verbal, writing, and telephone skills for order processing.
• Ability to work in varying temperatures and conditions (e.g., hot surfaces, cramped quarters, exposure to food odors and cornmeal dust).
• Ability to handle repetitive tasks, work under stress, and meet quality control standards.

Work Conditions

• Exposure to varying weather conditions when performing outside tasks.
• In-store temperatures range from 36°F in the cooler to 90°F+ in work areas.
• Frequent exposure to fumes, hot surfaces (up to 500°F+), sharp edges, and moving mechanical parts.
• Sensory requirements: talking/hearing on the phone, near/mid-range vision, depth perception, and ability to differentiate hot/cold surfaces.

Physical Requirements

• Standing: Most tasks performed from a standing position on ceramic tile or linoleum surfaces.
• Walking: Short distances for brief durations.
• Sitting: Paperwork completed at a desk or table.
• Lifting: Deliveries include cases up to 50 lbs, lifted from floor to shelves up to 72" high.
• Carrying: Items like 3-lb cans, 30-lb pizza sauce, or trays of dough (12 lbs per tray).
• Pushing/Pulling: Trays on dollies (up to 7.5 lbs of force).
• Climbing: Infrequent use of stairs/ladder for maintenance or sign changes.
• Stooping/Bending: Forward bending at pizza assembly station and front counter; repeated continuously.
• Crouching/Squatting: Occasionally for stocking shelves or cleaning.
• Reaching: Continuously in all directions (up, down, forward) for tasks like stocking, cleaning, or answering phones.
• Hand Tasks: Eye-hand coordination essential; frequent use of hands for shaping dough, using pizza peel/cutter, and assembling boxes.

Tools and Equipment

• Pencils/pens, computers, telephones, calculators, TDD equipment.
• Pizza cutter, pizza peel, and other store-specific tools.