Customer Service Rep I

Primary Responsibilities

• Provide timely support regarding customer inquiries, orders and problem situations of a routine nature.
• Cook up coordination with CSR II’s and CS Supervisors as needed.
• Review and process incoming orders accurately, including confirming contact and billing information, pricing and promotions.
• Support CSR II’s with daily activity flow to ensure prompt customer response.
• Manage customer portals both internal and external.

Qualifications

• A High School Diploma or GED.
• 3 years’ work experience in a similar capacity.

What We Offer!

• Growth potential.
• Ability to make an impact in an industry leading organization.
• Health & wellness offerings.
• Excellent benefit package.
• Employee developmental programs.
• A challenging and fun atmosphere: we love what we do, take pride in our work, and have fun doing it!

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