Customer Service Rep.
Pathways Inc. - Kentucky · Ashland, KY · 1 mo ago
OTHR$15/hrFull-time
About the role
This is a full time position.
Duties & Responsibilities
- Demonstrate knowledge and proficiency in Pathways Electronic Health Record (EHR) system
- Post daily schedules and verify/audit notes to ensure billing accuracy
- Set up client guarantors and run the client charge input log daily
- Identify and correct errors based on system reports
- Complete additional duties as outlined in the current job description
Qualifications
- High School Diploma or GED required
- Proficiency in general office procedures (typing, filing, etc.)
- Strong computer skills required
- Knowledge of standard office equipment
Skills
- Working knowledge of computer programs including Microsoft Office 365 (including Microsoft Outlook and Microsoft Excel)
- Experience with Order Connect and Avatar EHR preferred
- Strong attention to detail and accuracy in data entry
- Ability to navigate multiple systems efficiently and manage tasks in a fast-paced environment