Customer Service Rep: 150 Hutton Ranch Rd #103

About the Role

We're looking for enthusiastic customer service representatives with personality and people skills. Whether you're seeking a full-time role, part-time work, or a second job for extra cash, Domino's Pizza offers flexible schedules that work with your life—ideal for students, those balancing other commitments, or anyone looking for a dynamic work environment. You'll have the opportunity to grow with us, from entry-level positions to management and beyond.

Advancement Opportunities

Many of our team members start as delivery drivers or customer service representatives and advance to become successful Domino's franchise owners. Career paths include roles in management, corporate operations, or franchise ownership, offering a world of opportunity for those who want to grow.

Diversity & Inclusion

Our mission is to recognize, appreciate, and utilize the unique talents of all individuals. We strive to create an environment where differences are valued, enabling every team member to reach their highest potential.

Responsibilities

• Operate all store equipment.
• Stock ingredients from delivery area to storage, work area, and walk-in cooler.
• Prepare product, including shaping pizza dough and assembling orders.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.
• Handle monetary transactions, including making correct change.
• Enter orders using a computer keyboard or touch screen.

Requirements

• Must be 16 years of age or older.
• Ability to comprehend and give correct written and verbal instructions.
• Strong communication skills to process orders over the phone and in person.
• Basic math skills (addition, subtraction, multiplication, division) for accurate order processing and monetary transactions.
• Motor coordination for rapid and precise movements, such as handling pizza dough, using a pizza peel, and assembling boxes.

Work Conditions

• Exposure to varying and sometimes adverse weather conditions when performing outside tasks (e.g., removing trash).
• In-store temperatures range from 36°F in the cooler to 90°F or higher in some work areas, with sudden temperature changes.
• Exposure to food odors, cornmeal dust, and cramped quarters (e.g., walk-in cooler).
• Hot surfaces and tools, including ovens up to 500°F or higher, and sharp edges/moving mechanical parts.
• Sensory requirements: talking and hearing on the phone, near and mid-range vision, depth perception, and ability to differentiate between hot and cold surfaces.
• Temperament: ability to direct activities, perform repetitive tasks, work alone or with others, handle stress, meet quality control standards, and make judgments/decisions.

Physical Requirements

• Standing: Most tasks are performed from a standing position on ceramic tile or linoleum surfaces. Work surfaces range from 36" to 48" in height.
• Walking: Short distances and durations, primarily within the store.
• Sitting: Paperwork is completed at a desk or table in an office area.
• Lifting: Unload bulk deliveries (e.g., cases of ingredients/supplies up to 50 lbs) using a hand truck. Stack items onto shelves up to 72" high. Carry items such as 3-lb cans, 30-lb pizza sauce, or trays of pizza dough (12 lbs per tray).
• Pushing/Pulling: Move trays on dollies (requiring up to 7.5 lbs of force).
• Climbing: Infrequent use of stairs or ladders for tasks like changing signs or performing maintenance.
• Stooping/Bending: Forward bending at the waist (e.g., pizza assembly station, front counter, stocking ingredients). Duration: 30–45 seconds at a time, repeated continuously.
• Crouching/Squatting: Occasionally required for stocking shelves or cleaning low areas.
• Reaching: Continuous reaching (up, down, forward) for tasks like turning oven controls, lifting objects, scooping ingredients, or answering phones.
• Hand Tasks: Eye-hand coordination is essential. Frequent use of hands for shaping dough, manipulating pizza peels, assembling boxes, and handling tools (e.g., pizza cutter, phone, cans).

Team members may use pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels.

Benefits

• Employee discount on food.
• Flexible scheduling to accommodate personal needs.
• On-the-job training and orientation.