Customer Service Rep(01826) - 522 S. Main St.

About the role

We're looking for enthusiastic customer service representatives with personality and people skills. This role offers flexible part-time or full-time schedules that work with your life—whether it's school, hanging with friends, or just earning extra cash. Domino's is growing fast, providing opportunities for advancement into management or beyond. Whether it's a hobby, main gig, or supplemental job, we have something for you.

Advancement

Many team members start as delivery drivers and grow into successful Domino's franchise owners. From customer service to management, General Manager, Corporate Operations, or Franchisee, our stores offer a world of opportunity.

Diversity

Our mission is to recognize, appreciate, and utilize the unique talents of all individuals. We create an environment where differences help team members reach their highest potential.

Responsibilities

• Operate all store equipment.
• Stock ingredients from delivery area to storage, work area, and walk-in cooler.
• Prepare product and receive/process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Requirements

• Must be 16 years of age or older.
• Ability to comprehend and give correct written instructions.
• Verbal, writing, and telephone skills to take and process orders.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Motor coordination for rapid and precise movements (e.g., entering orders via keyboard/touch screen).

Work Conditions

• Exposure to:
  • Varying/adverse weather conditions when performing outside tasks.
  • In-store temperatures ranging from 36°F in cooler to 90°F+ in work areas.
  • Sudden temperature changes.
  • Fumes from food odors and cornmeal dust.
  • Cramped quarters (e.g., walk-in cooler).
  • Hot surfaces/tools (oven up to 500°F or higher).
  • Sharp edges and moving mechanical parts.
• Sensory Requirements:
  • Talking/hearing on telephone.
  • Near/mid-range vision for most tasks.
  • Depth perception.
  • Ability to differentiate between hot and cold surfaces.
• Temperaments:
  • Direct activities and perform repetitive tasks.
  • Work alone or with others under stress.
  • Meet strict quality control standards.
  • Deal with people, analyze/compile data, and make judgments/decisions.

Physical Requirements

• Standing: Most tasks performed standing; walking surfaces include ceramic tile/linoleum.
• Walking: Short distances/durations.
• Sitting: Paperwork completed at desk/table.
• Lifting:
  • Unload bulk deliveries (up to 50 lbs) using hand truck.
  • Stack cases onto shelves up to 72" high.
• Carrying:
  • 3-lb cans from workstation to storage.
  • 30-lb pizza sauce from storage to front of store.
  • Trays of pizza dough (12 lbs per tray, 3 at a time).
• Pushing/Pulling: Trays on dollies (force up to 7.5 lbs).
• Climbing: Infrequent stairs/ladder use (e.g., changing signs, maintenance).
• Stooping/Bending:
  • Forward bending at pizza assembly station (30–45 seconds at a time, repeated).
  • Bending at front counter and when stocking ingredients.
• Crouching/Squatting: Occasionally to stock shelves or clean low areas.
• Reaching: Continuously up, down, and forward (e.g., oven controls, ingredients, cleaning).
• Hand Tasks:
  • Eye-hand coordination essential.
  • Continuous use of hands (e.g., shaping dough, manipulating pizza peel/cutter, assembling boxes).
  • Frequent/forceful pinching, grasping (e.g., cans, phone, tools).
• Tools/Equipment: Pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter, pizza peel.