Customer Service Rep (01788) - 1027 Main St

About the role

Join our team as a Customer Service Representative and ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency. Your commitment to outstanding service will shine through whether assisting with orders or resolving issues.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Requirements

• A team player who is punctual and has a positive attitude.
• Fun and friendly personality, comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• At least 16 years of age.

Benefits

• Full training with an industry-leading brand.
• Health insurance.
• 401k.
• Excellent career opportunities for internal promotion.
• Awesome discounts on pizza.
• A fun, rewarding, and fast-paced working environment.