Customer Service/Registration Specialist
TrueNorth Wellness Services · Gettysburg, PA · 4 wk ago
Administrative$14.28/hrFull-time
Mission and Vision
Inspiring hope and healthy living by providing behavioral health and wellness services one person at a time.
Core Values
- Compassion
- Empowerment
- Integrity
- Safety
- Respect
- Diversity
- Teamwork
Benefits
- Medical
- Dental
- Vision
- 401K plan with company match
- Paid Holidays
- Paid time off
- Long / Short Disability
- Life Insurance
- ADD Insurance
- Employee Assistance Program
- Flexible Work Schedule
- AT&T discount
Job Duties
- Answering calls
- Checking clients in/out
- Collecting money
- Aiding with reminder calls
- Sending interest/no show/discharge letters
- Retrieving & Sorting mail/faxes
- Taking vitals and entering into Electronic Medical Record system
- Aiding providers as needed
- Closing office
- Scheduling clients
- Monitoring upcoming appointments for incomplete paperwork
- Updating patient charts
- Working on Customer Service queue, including returning patient calls and follow-up
- Customer service tasks across offices
Requirements
- High School Diploma or equivalent
- Ability to learn how to take client Vital Signs
- Reliable transportation to travel between multiple locations as needed
- Clearances/Trainings required- FBI fingerprinting, Child Abuse, State Police Criminal Record check, Mandated Reporter Training