CUSTOMER SERVICE OPERATOR
About the role
The Customer Service Operator will manage incoming customer calls, call routing, and general inquiries. Responsible for code response and overhead announcements. Also responsible for other clerical, secretarial or receptionist duties as required.
Responsibilities
- Manage incoming customer calls
- Handle call routing
- Address general inquiries
- Perform code response
- Make overhead announcements
- Perform clerical, secretarial, or receptionist duties as required
Requirements
- High school diploma required
- Advanced computer skills required
Qualifications
- PBX operator, call agent, or customer service experience preferred
- Ability to work quickly and accurately under pressure
- Ability to help customers in a friendly and efficient manner
Benefits
Archbold offers a comprehensive and generous benefits package to help employees and their families meet everyday challenges.
- Optimal opportunity for career growth within the growing organization
- Medical and dental coverage
- Retirement plan
- Paid time off (PTO) and paid life insurance
- Work/life balance
- Planning for the future
- Low-cost prescriptions
- Health & wellness benefits
- Planning for life’s unexpected moments
- Assistance to advance your career
Archbold Medical Center is a four-hospital, four-nursing-home health system with 540 patient beds, employing more than 2,500 people and featuring an outstanding medical staff of nearly 200 qualified physician specialists. Its flagship hospital, Archbold Memorial Hospital, is a 264-bed facility in Thomasville, Georgia. System hospitals in Georgia include Archbold Brooks Hospital in Quitman, Archbold Grady Hospital in Cairo, and