Customer Service Officer

About Us At Avalonvi, we specialize in strategic, real-world marketing solutions that help brands connect with people where it matters most — face to face, in physical spaces, and through impactful brand experiences.From brand positioning to on-the-ground campaigns, we bring ideas to life beyond screens. Job Summary We are seeking a professional and sales-focused Customer Service Officer to engage with customers, understand their needs, and recommend products and services that provide value. This role is ideal for individuals who enjoy building relationships, assisting customers, and working toward measurable sales goals. Responsibilities Engage with customers and provide friendly, professional assistance.Identify customer needs and recommend appropriate products or services.Present product and service information to support purchasing decisions.Identify and pursue sales opportunities through customer interactions.Build strong customer relationships and encourage repeat business.Support promotional and customer acquisition initiatives.Maintain accurate customer and sales records.Collaborate with team members to achieve sales and customer satisfaction goals.Participate in ongoing sales training and professional development. Qualifications High school diploma or equivalent required.Strong communication and interpersonal skills.Confident, professional, and customer-focused personality.Goal-oriented and motivated to achieve results.Strong relationship-building and problem-solving abilities.Excellent organizational and multitasking skills.Reliable, adaptable, and self-motivated.Previous experience in sales, customer service, retail, hospitality, or account support is a plus but not required.