Customer Service Manager

About the role

Responsible for providing exceptional customer service to customers in-store and online. Managing inventory levels and ensuring product availability. Collaborating with team members to enhance customer satisfaction.

Responsibilities

• Handle customer inquiries and complaints efficiently.
• Manage inventory levels and ensure product availability.
• Collaborate with team members to improve customer satisfaction.
• Perform stock counts and replenishment tasks as needed.

Requirements

• High school diploma or equivalent.
• Excellent communication skills.
• Ability to work flexible hours including weekends and evenings.
• Experience in retail or customer service preferred.

Qualifications

• Strong organizational skills.
• Ability to multi-task and prioritize workload.
• Positive attitude and willingness to learn.

Skills

• Customer service skills.
• Inventory management.
• Problem-solving abilities.

Benefits

• Comprehensive health insurance options.
• Paid time off.
• Discounts on store merchandise.

Pay

• $15.00 per hour.

Schedule

• Variable schedule based on business needs.