Customer Service Manager

About the role

Responsible for providing exceptional customer service to customers in-store and online. Manage inventory levels and ensure accurate stock counts. Assist with training and mentoring new team members.

Responsibilities

• Handle customer inquiries and complaints efficiently
• Manage inventory and maintain accurate stock levels
• Train and mentor new employees
• Participate in store events and promotions

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Ability to work flexible hours including evenings and weekends

Qualifications

• 1-2 years of retail experience preferred
• Experience with point-of-sale systems

Skills

• Customer service orientation
• Problem-solving skills
• Organizational skills

Benefits

• Comprehensive health insurance
• Flexible scheduling options
• Discounted merchandise

Pay

• $15.00 per hour

Schedule

• Variable schedule based on business needs