Customer Service Manager

About the role

Responsible for providing exceptional customer service to customers in person and over the phone. Managing inventory levels and ensuring store operations run smoothly.

Responsibilities

• Handle customer inquiries and complaints in a professional manner
• Manage inventory levels and ensure accurate stock counts
• Perform cash handling duties and reconcile daily reports
• Assist with store operations and maintenance tasks

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Ability to work flexible hours including weekends and evenings
• Previous retail experience preferred

Qualifications

• Strong organizational skills
• Ability to multi-task and prioritize effectively
• Knowledge of basic computer systems and software

Skills

• Customer service skills
• Inventory management
• Cash handling
• Problem-solving abilities

Benefits

• Comprehensive health insurance
• Paid time off
• Discounted merchandise

Pay

• $15.00 per hour

Schedule

• Variable schedule to accommodate store needs