Customer Service Management Trainee
Position Responsibilities
- Master all aspects of customer service management through a comprehensive hands-on training program.
- Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
- Review department procedures and standards to identify areas for improvement.
Minimum Requirements
- Bachelor’s degree.
- Strong track record of customer-focused service, teamwork and attention to detail.
- Prior leadership / management experience is a plus.
About the Role
A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Employee Perks:
- Café featuring affordable daily meal options from local restaurants.
- On-site fitness center and beautifully maintained walking paths.
- Best-in-class, clean, modern facilities.
Pay and Schedule
Pay from $29 to $34 per hour with significant growth and earning potential!
Schedule
Full-Time Hours: 24/7 operation - Various shifts available with set schedules.
Contact Information
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled (#IN-KNMANC) #ZR-ILCS
Explore https://www.uline.jobs/#working-here_blank to learn more!