Customer Service Management Trainee
Position Responsibilities
- Master all aspects of customer service management through a comprehensive hands-on training program.
- Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
- Review department procedures and standards to identify areas for improvement.
Minimum Requirements
- Bachelor’s degree.
- Strong track record of customer-focused service, teamwork and attention to detail.
- Prior leadership / management experience is a plus.
About the Role
A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Employee Perks Café featuring affordable daily meal options from local restaurants.
- On-site fitness center and beautifully maintained walking paths.
- Best-in-class, clean, modern facilities.
Pay and Schedule
Pay from $29 to $34 per hour with significant growth and earning potential!
Schedule
Full-Time Hours: 24/7 operation - Various shifts available with set schedules.
Contact Information
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Visit Uline.jobs to learn more about working here.
Equal Opportunity Employer
All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled (#IN-KNMANC) #ZR-ILCS