Customer Service Maintenance Technician

About the role

Linde Inc. is seeking a Customer Service Maintenance Technician to join our team in Appleton, WI. This position supports and maintains supply systems across various industries.

Responsibilities

• Safely maintain, service, and occasionally install or remove bulk liquid and gaseous cryogenic supply systems, including nitrogen, argon, oxygen, CO₂, and hydrogen systems
• Support and maintain supply systems across multiple industries, including medical gas supply, biomedical research, manufacturing, food production, and water treatment
• Perform routine inspections and preventive maintenance on assigned systems in accordance with Linde standards, NFPA and CGA guidelines
• Accurately document all maintenance activities in a computerized maintenance management system while upholding Linde’s customer service standards
• Conduct fieldwork primarily outdoors in all weather conditions, including safely accessing elevated equipment using ladders, scaffolding, man lifts, and crane baskets
• Make sound technical decisions and escalate issues as needed to ensure safety and equipment integrity
• Respond to service calls during business hours and participate in an on-call availability for after-hours support
• Contribute to a disciplined, safety-focused work environment by following established procedures and promoting operational excellence

Requirements

• A minimum of five years of experience maintaining mechanical and rotating systems in an industrial manufacturing environment
• Proven experience in installation, troubleshooting, inspection, and repairs of piping systems, pumps, PLC’s, forward and back pressure regulators, and heat exchangers
• Knowledge of preventive and predictive maintenance methods for industrial mechanical and production equipment
• Computer proficiency including, but not limited to: Microsoft Office, Microsoft Excel, smartphones, tablets, and handheld data entry devices
• Excellent communication and team interaction skills with the ability to work independently and effectively lead or participate in teams
• Strong documentation and record keeping capabilities along with proficiency in computers, standard software packages, and the computerized maintenance management system
• Knowledgeable in regulatory and industrial standards and codes
• Capable of safely operating a service vehicle and having a clean driving record, along with the discipline to continue safe operation

Qualifications

• High school diploma or equivalent
• Valid driver's license and clean driving record

Skills

• Technical aptitude
• Problem-solving skills
• Attention to detail
• Physical stamina and strength

Benefits

At Linde, we offer competitive compensation and an outstanding benefits package, including health, dental, disability, and life insurance, paid holidays and vacation, 401(k) matching, pension benefits, an employee discount program, and opportunities for educational and professional growth.

Pay

Compensation and benefits are competitive and may vary depending on the position and organizational level.

Schedule

The schedule for this position is typically full-time, with some flexibility for on-call availability.