Customer Service Maintenance Technician

About the role

Enjoy a dynamic role as a Customer Service Maintenance Technician in Atlanta, GA. This position involves using Microsoft Office, mobile devices, and various tools to support cryogenic systems, refrigeration equipment, and other mechanical and electrical systems.

Responsibilities

• Use Microsoft Word, Excel, PowerPoint, Outlook, internet search tools, smartphones, tablets, and handheld data-entry devices
• Work 8–12 hour days outdoors in all weather conditions and participate in a 24/7 on-call rotation unless scheduled off
• Operate a company service vehicle and maintain a valid driver’s license
• Independently plan, prioritize, and manage daily and weekly workloads based on work orders, schedules, and customer needs
• Provide remote support coverage for Northern and Central Georgia, with a primary focus on the Greater Atlanta area
• Maintain professional communication with customers, sales representatives, contractors, management, and internal teams
• Read and interpret drawings, schematics, P&IDs, and materials-of-construction documentation
• Troubleshoot, inspect, maintain, and repair cryogenic systems, including pumps, refrigeration equipment, and leak repairs
• Perform pipefitting, system installation, and electrical troubleshooting activities
• Complete required technical training and certification programs at the company’s National Training Center
• Support and promote a strong safety culture while working collaboratively as part of a team

Requirements

• A High School Diploma or GED
• 2+ years of experience in maintenance, installation, or repair of mechanical and electrical systems (entry-level candidates with relevant skills and aptitude will be considered)
• Strong technical aptitude with the ability to learn and effectively use Microsoft Office applications, mobile devices, handheld data-entry equipment, and other job-related technology
• Quickly learn new software, equipment, and maintenance systems
• Refrigeration, HVAC, or cryogenic systems experience preferred but not required
• Welding and/or brazing experience preferred but not required
• Strong troubleshooting and problem-solving skills in mechanical and electrical environments
• Effective written and verbal communication skills
• Commitment to workplace safety and teamwork

Qualifications

• High School Diploma or GED
• 2+ years of experience in maintenance, installation, or repair of mechanical and electrical systems
• Strong technical aptitude with the ability to learn and effectively use Microsoft Office applications, mobile devices, handheld data-entry equipment, and other job-related technology
• Quickly learn new software, equipment, and maintenance systems
• Refrigeration, HVAC, or cryogenic systems experience preferred but not required
• Welding and/or brazing experience preferred but not required
• Strong troubleshooting and problem-solving skills in mechanical and electrical environments
• Effective written and verbal communication skills
• Commitment to workplace safety and teamwork

Skills

• Microsoft Office applications
• Mobile devices
• Handheld data-entry equipment
• Technical training and certification programs
• Cryogenic systems
• Refrigeration and HVAC systems
• Pipefitting and system installation
• Electrical troubleshooting

Benefits

Linde offers competitive compensation and an outstanding benefits package, including health, dental, disability, and life insurance, paid holidays and vacation, 401(k) matching, pension benefits, an employee discount program, and opportunities for educational and professional growth. Additional compensation may vary depending on the position and organizational level.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.