Customer Service: Home Medical Supplies

Job Summary

You will help streamline the billing and insurance process for patients and providers at CHI Health St. Elizabeth.

Responsibilities

• Review and process patient accounts, insurance claims, and payment postings.
• Ensure accurate and timely billing, follow up on denied claims, and maintain patient confidentiality.
• Communicate and discuss medical supplies/equipment needs with patients.
• Answer any medical billing questions for patients.
• Research insurance eligibility and coverage/benefits on patients and complete any necessary paperwork and/or submit clinical notes in a timely manner to ensure approval of claims.
• Maneuver billing software to make updates to patient, insurance and inventory records.
• Keep adequate records while adhering to HIPAA guidelines and regulations.
• Professionally communicate with other members of the CHI team as well as with internal and external providers.

Requirements

• Strong attention to detail.
• Knowledge of medical billing and coding.
• Experience with healthcare insurance.

Preferred Qualifications

• High School GED or General Studies.
• A minimum of two years medical supplies and/or billing experience, upon hire.

Where You'll Work

CHI Health St. Elizabeth, founded by the Sisters of St. Francis of Perpetual Adoration in 1889, is a full-service, 260-bed, nonprofit regional medical center in Lincoln, Neb. St. Elizabeth specializes in the treatment areas of newborn and pediatric care, women’s health, burn and wound, cardiology, oncology, emergency medicine, orthopedics and neuroscience.

Pay

$15.67 - $22.14 /hour