Customer Service Guru

About the role

The Customer Service Guru/Product Specialist at Laramie Range Ford is responsible for providing exceptional customer service during the car purchasing process. Our dealership aims to make every customer feel welcome and supported.

Responsibilities

• Offer assistance or direction to any customer who enters the car dealership
• Aid customers in making a purchase decision by asking questions and listening carefully to their responses and needs
• Work directly with employees and customers to develop relationships and enhance the sales process
• Explain product performance, application, and benefits to prospective customers
• Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses

Requirements

• Enthusiasm and high energy throughout the sales workday
• A friendly, competitive personality, especially when handling objections and negotiating pricing
• Strong customer service, communication skills, and basic math skills
• An interest in training additional sales associates once up to speed and working in a team environment
• A clean driving record and valid driver’s license

Compensation and Benefits

- Competitive Pay

- Health Insurance

- Paid Time Off and Sick Leave

- 401(k)

Compensation: $13 - $30 per hour

Company Information

Laramie Range Ford is an equal opportunity employer dedicated to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.