Customer Service Gaming Associate | $1,000 Sign-On Bonus

Fall into a new career with Knighted and receive a $1,000 sign-on bonus! Bring your passion—we’ll teach the skills. Join Knighted as a Gaming Associate, where you’ll be part of a dynamic, fast-paced team supporting live card room games. Whether you’re looking for a fresh start, a stable opportunity, or professional growth, now is the perfect time to apply.

About the Role

As a Gaming Associate, you’ll be at the center of the action, using your knack for numbers and keen attention to detail. This hands-on opportunity is available in both full-time and part-time schedules and is ideal for driven individuals who want to stay sharp and grow professionally.

Pay

$20–$22 per hour, including a $2/hour premium for late-night shifts.

Schedule

Full-Time Work Schedule:

• 4 days per week, 10-hour shifts
• Weekend requirement: Friday, Saturday, and Sunday availability
• Shifts: Late-night and overnight hours
• Training schedule: Monday–Friday, 12 pm–8 pm

Part-Time Work Schedule:

• 4 days per week, 5-hour shifts
• Weekend requirement: Friday, Saturday, and Sunday availability
• Shifts: Late-night and overnight hours
• Training schedule: Monday–Friday, 12 pm–5 pm

Qualifications

• Must be 21 years of age or older
• Authorization to work in the U.S.
• Proficient in mental math (addition, subtraction, multiplication, and division)
• Open availability for the casino’s 24/7 hours of operation
• Ability to pass a lifetime background check, credit check, and drug screen for state licensure

Physical Requirements

• Able to sit or stand at a gaming table for 3 to 4 hours at a time
• Able to use hands and fingers dexterously (rotating wrists, grabbing, pulling, pushing, pinching, painting, and tapping)
• Able to lift 5–10 pounds for chip management and bank reconciliation
• Able to see, speak, and hear clearly during gameplay
• Necessary vision capabilities: close, distance, color, peripheral, and depth perception
• Comfortable with direct communication and giving corrections when needed
• Able to stay focused and manage stress in fast-paced, high-pressure environments

Benefits

• Comprehensive Paid Training: No experience? No problem. Hands-on learning prepares you for the role.
• Pay Raises: Earn increased compensation by mastering new games and skills through training.
• Robust Benefits Package: Includes 401(k), student loan resource assistance, health insurance, vision and dental plans, and paid time off.
• Community Engagement: Volunteer at local events and support meaningful causes through the Knighted Neighbors program.
• Low Physical Demand: Focus on customer service, quick thinking, and attention to detail—no heavy lifting required.
• Career Advancement: Clear pathways into leadership roles. 99% of supervisors, managers, and trainers started as Gaming Associates.

Bonus Payout Structure

The $1,000 sign-on bonus is paid out across three tenure milestones:

• 3 months: $250
• 6 months: $250
• 12 months: $500

Interview Process

• Initial Interview: 30 minutes
• Final Interview: 30–45 minutes
• Orientation: 3–4 hours

Location: Rancho Cordova, CA