Customer Service Coordinator

About the role

This is a fast-paced, office-based role ideal for someone who enjoys communicating with clients, following structured processes, and managing multiple priorities throughout the day.

Responsibilities

• Communicate with clients and internal teams
• Review information for accuracy
• Ensure daily tasks are completed efficiently in accordance with established procedures

Requirements

• Associate's degree or higher required
• Strong verbal and written communication skills in English
• Excellent phone etiquette and follow-up skills
• Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel)
• Able to meet time-sensitive deadlines
• Able to adhere to established policies and procedures

Preferred / Helpful Qualifications

• Fluent in English and Spanish: read, write, and speak
• Previous experience in customer service, administrative support, or office operations
• Strong time-management and multitasking abilities
• High attention to detail and accuracy
• Professional, cooperative, and reliable work style