Customer Service Clerk

About the role

As a Customer Service Clerk, you will provide high-quality customer service in accordance with company standards and policies. Your role involves operating electronic scanning cash registers, processing customer transactions, and assisting with various customer needs.

Responsibilities

• Operate electronic scanning cash registers and receive payment for customer purchases
• Honor discounts and coupons
• Assist customers with Loyalty Program questions or sign-ups
• Bag items for customers
• Operate machines to sell money orders, lotto tickets, and process wire transfers
• Process customer returns
• Sell gift cards and lotto tickets
• Handle other transactions as needed
• Maintain cleanliness of the Customer Service Desk and front area of the store
• Replace stock in display areas
• Adhere to the uniform and grooming policy

Requirements

• Prior customer service skills or related experience
• Ability to operate electronic scanning cash registers and machines for counting money, wire transfer processing, and lottery
• Ability to handle stressful and complex situations calmly and professionally
• Strong communication skills to understand and follow instructions and interact effectively with customers and team members
• Organizational skills to multi-task and work in a fast-paced environment
• Ability to maintain cleanliness and organization of the work area
• Ability to work independently as well as within a large team
• Reliable and predictable attendance
• Compliance with workplace conduct standards

Benefits

• Inclusive work culture built on belonging
• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday via our partnership with Stream
• Flexible work schedules
• Associate discounts
• Leaders invested in your training, career growth, and development
• Health and welfare benefits for eligible employees (Medical, Dental, 401k, and more)
• Vacation / Paid Time Off

About the company

Albertsons Companies Inc. is a people-oriented business with thoughtful people practices at its core. We bring people together around the joys of food and inspire well-being. Our values include putting people first, being customer-driven, valuing different perspectives, raising the bar, acting as owners, working as one team, building belonging, and committing to a healthy future.