Customer Service Clerk

We are seeking a Customer Service Representative responsible for maintaining positive customer relationships, tracking freight, and resolving issues at the Tucson AZ Service Center. Key Duties Include Daily freight tracing and monitoring Assisting customers and terminals with freight-related inquiries Using retention techniques to ensure customer satisfaction Supporting company goals and objectives Qualifications Strong communication and telephone skillsAbility to work in a fast-paced environmentCritical thinking and stress management skillsGeneral office and customer service experienceProficiency with Windows, Outlook, Microsoft productsTyping speed of 30+ WPM Preferred Experience 2+ years in a similar role or office environmentFreight logistics experience Benefits include: competitive pay, comprehensive health insurance, 401(k) with company match, paid vacation and holidays, and access to employee resorts.