Customer Service Chat Representative - 100% Remote
Job Description
Assists customers, contractors, and/or business partners via inbound and outbound telephone calls, written correspondence and/or electronic communication according to all policies, procedures, and contract coverage
Explains and upholds contract coverage to customers and/or contractors
Follows up with customers, contractors, and/or business partners to ensure customer service issues are resolved
Maintains current knowledge of all policies, procedures, programs and completes required continuing education courses
May assume other duties as assigned
Qualifications
- Computer literacy
- Problem solving and decision making
- Attention to detail
- Multi-tasking
- Adapt to a fast-paced environment
- Customer service experience and/or training
Other/State Specific
This role pays between $16 to $17/hr, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.
At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.
Benefits
- Health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability
- Weight loss and smoking cessation programs
- Matching 401(k)
- Able to participate in our employee stock purchase plan
Pay
This role pays between $16 to $17/hr, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.
Schedule
This role is full-time.
About the company
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Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Job Locations
- US | US-AL-Montgomery
- US-AR-Little Rock
- US-FL-Tallahassee
- US-GA-Atlanta
- US-MS-Jackson
- US-NC-Raleigh
- US-TX-Austin
- US-UT-Salt Lake City
ID
ID 2026-4112
Category
Customer Service Representatives
Type
Full Time
Company
AHS American Home Shield Corp