Customer Service Center Rep
BayCare Health System · Tampa, FL · Yesterday
On-siteOTHRFull-time
Responsibilities
- Supports the physician's office health care team
- Schedules patient appointments
- Affords assistance with patient inquiries
- May arrange for other procedures, laboratory and consultations with referral doctors
- Serves as the initial point of contact for all BayCare Health System marketing activities and physician referral efforts
- Quickly determines the needs of the customer
- Performs other marketing and non-marketing related duties as assigned
Requirements
- MUST RESIDE IN THE STATE OF FLORIDA
- Must be able to attend 2 week long training based in Tampa and Clearwater*
Qualifications
- Education: High School or Equivalent
- Preferred: Associates Degree
- Experience: Call Center 1 Year Preferred, Customer Service 1 Year Preferred, Healthcare 1 Year Preferred
Benefits
- Medical
- Dental
- Vision
- Paid Time Off
- Tuition Assistance
- 401K Match
- Additional yearly contribution
- Annual performance appraisals and team award bonus
- Family resources and wellness opportunities
- Community perks and discounts
Pay
Competitive Total Reward Package
Schedule
Full Time, Exempt: No
Shift Hours
7:30AM - 5:00PM
Weekend Work
No
On Call
No
Remote Work
Always