Customer Service Call Center Representative

About the role

All U Need Pest Control is a fast‑growing, family‑oriented pest control company with over 20 years in the area and a proven track record of Inc. 5000 and PCT Top 100 recognition. We promote from within and offer a supportive environment where you can grow your career. As a Customer Service Representative you will handle inbound calls (non‑telemarketing), schedule appointments, set up new customers for service, and assist with invoices and receivables.

Responsibilities

• Schedule appointments
• Set up new customers for service
• Assist with invoices and receivables
• Handle inbound calls

Requirements

• High school diploma or equivalent
• Pass a pre‑employment drug screen
• Pass a criminal background check
• Reliable transportation to commute to and from the office

Qualifications

• Proficient in English with strong communication skills
• Experience in customer support and client services
• Excellent phone etiquette and data entry abilities
• Familiarity with Microsoft Office and computer skills
• Multilingual or bilingual skills are a plus
• Previous experience in a call center environment is preferred

Benefits

• Hourly pay plus monthly bonus potential
• Guaranteed 40 hours/week, plus 1.5× for overtime
• Paid vacation and holidays
• Paid training
• Company match 401(k)
• Health, dental and vision insurance available

Pay

From $19.00 per hour

Schedule

8 hour shift, 8:30 am – 5:30 pm, day shift, Monday through Friday, no nights