Customer Service Banker
New Hampshire Mutual Bancorp · Hooksett, NH · 2 wk ago
On-siteFinance$21.63/hrFull-time
About the role
We’re looking for a Customer Service Banker who thrives on creating a welcoming environment, building trusted relationships, and delivering a positive banking experience. As a Customer Service Banker, you’ll support customers with everyday banking needs, while helping to connect them with the products and services that best support their financial goals.
Responsibilities
- Maintain a working knowledge of banking products and services while promoting them to the customer
- Demonstrate an openness and willingness to switch between the teller and customer service positions as the needs arise
- Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits
- Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry
- Responds to questions and resolve problems or concerns for customers effectively and efficiently
Requirements
- High school diploma or GED
- Minimum one year experience in customer service and/or cash handling role
- Experience utilizing software applications to perform customer service duties
- Strong interpersonal and organizational skills
- Must be able to work rotating Saturdays
- Able to travel between branch locations as needed
- Prior bank teller transaction knowledge a plus but not required
Qualifications
Starting pay begins at $21.63 per hour and is negotiable based on level of experience
Skills
- Customer service skills
- Interpersonal and organizational skills
- Ability to work rotating Saturdays
Benefits
- Comprehensive benefits package including medical, dental, and vision coverage, a 401(k) with company match, paid time off, paid parental leave, tuition reimbursement, professional development opportunities, and the chance to be part of a supportive team that values the work you do every day
Pay
$21.63 per hour starting, negotiable based on level of experience
Schedule
Full-time including rotating Saturdays