Customer Service Banker

About the role

MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail banking team. We are searching for a Universal Banker (Customer Service Banker) at our North Conway, NH branch. We offer a competitive salary along with a comprehensive benefit package including but not limited to, medical, dental, vision, 401K (with Company match), paid time off, paid parental leave, tuition reimbursement, professional development and the opportunity to work with a great team!

Responsibilities

• Maintains a working knowledge of banking products and services while promoting them to the customer
• Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise
• Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits
• Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry
• Responds to questions and resolve problems or concerns for customers effectively and efficiently

Requirements

• High school diploma or GED
• Minimum one year experience in customer service and/or cash handling role
• Experience utilizing software applications to perform customer service duties
• Strong interpersonal and organizational skills
• Must be able to work rotating Saturdays
• Ability to travel between offices as required
• Prior bank teller transaction knowledge a plus but not required

Pay

Hourly pay begins at $21.63 and is negotiable based on level of experience.