Customer Service Banker

MVSB – Customer Service Banker (Universal Banker) – Moultonborough, NH – Full-time including rotating Saturdays

About the role

MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail banking team. We are searching for a Universal Banker (Customer Service Banker) at our Moultonborough, NH branch. MVSB is honored to be recognized as 1st Place for "Best Place to Work" by the Laconia Daily Sun's Best of the Lakes Region. We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve! We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!

Responsibilities

• Maintains a working knowledge of banking products and services while promoting them to the customer
• Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise
• Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits
• Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry
• Responds to questions and resolve problems or concerns for customers effectively and efficiently

Requirements

• High school diploma or GED
• Minimum one year experience in customer service and/or cash handling role
• Experience utilizing software applications to perform customer service duties
• Strong interpersonal and organizational skills
• Must be able to work rotating Saturdays
• Ability to travel between branch locations as needed
• Prior bank teller transaction knowledge a plus but not required

Benefits

• Medical
• Dental
• Vision
• 401K (with Company match)
• Paid time off
• Paid parental leave
• Tuition reimbursement
• Professional development
• Opportunity to work with a great team

Pay

Starting pay begins at $21.63 per hour and is negotiable based on level of experience

Schedule

Full-time including rotating Saturdays