Customer Service

Your Responsibilities

• Serve as the key customer contact for our branch, providing order support and product information for our customers
• Work closely with Outside Sales Reps, Production Personnel, Inside Sales, Credit, and Delivery to support the order fulfillment process
• Maintain a positive rapport with customers, providing world class service
• Apply exemplary customer service skills, analytics, and problem-solving skills
• Use proficient computer skills to process and review dealer orders, requests, and system generated acknowledgements
• Perform any other duty, task, or responsibilities as assigned

Your Qualifications

• Minimum of 18 years of age
• If operating a vehicle for company purposes, a valid driver's license is required
• 1-2 years of experience in a customer service role
• Ability to perform basic math calculations
• Personable, enthusiastic, and engaging personality
• Excellent communication skills, both verbal and written

Travel Requirements

Local travel required; less than 10%.

Physical Requirements

This role requires prolonged standing and repetitive motions, including bending, stooping, pushing, and pulling. Role also requires good hand-eye coordination, hand dexterity, and physical strength. The position involves lifting up to 50 pounds, depending on the specific job duties.

Your Benefits

• Competitive Compensation
• Medical, Dental and Vision
• Strive Wellness Program
• 401(k) Matching
• Paid Holiday and Paid Time Off (PTO) for all positions
• AssuredExcellence®: minimal to no cost medical care and prescription drugs
• Flexible Spending Accounts (FSA): Healthcare and Dependent care
• Health Spending Account (HSA): with employer contribution
• Life & Disability Insurance
• Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
• Employee Referral Bonus
• Paid Military Leave
• Tuition Reimbursement
• Length of Service Award

Pay

Compensation range: $20.00 - $40.00 per hour. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.