Customer Service Associate (Work From Home)

About the role

We are looking for driven, people-focused individuals to join a long-standing supplemental benefits organization that has been supporting families across North America for over 65 years. As our team continues to expand into new areas, we are seeking dependable Benefits Representatives who are motivated, coachable, and interested in building a long-term career.

Key Duties

• Connect with members who have questions about their benefits
• Explain available programs and services in a simple, professional manner
• Guide clients through their options and next steps
• Stay updated on current company programs and product information
• Review member needs and help identify more cost-effective solutions when available
• Maintain accurate records and provide a high level of service

Ideal Background

• Customer service, sales, hospitality, or related experience is an asset
• Strong communication and interpersonal skills
• Organized, reliable, and able to manage multiple priorities
• Positive, professional, and solution-focused attitude
• Comfortable working independently and within a team environment

What We Offer

• Full hands-on training provided
• Weekly compensation
• Bonus opportunities
• Residual income potential
• Remote work flexibility
• Company-sponsored travel incentives
• Career advancement and leadership development opportunities