Jobs · OTHR · Texas

Customer Service Associate - Weekday Morning

Raising Cane's Chicken Fingers · Frisco, TX · 1 mo ago
On-siteOTHR$12/hrFull-time
We need to produce HTML fragment with sections: headings using

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Content: - Starting hiring pay at: $12.00 (Pay) - As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. (Responsibilities) - We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. (Schedule? maybe schedule info) - Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. (Qualifications? maybe Requirements) - We offer competitive pay and benefits for all positions. Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! (Pay increase info) - If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! (maybe About the role) - Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and EnthusiasticHard working and attentive Responsible and dependableAuthentic and genuineTakes pride in doing a good job (Skills/Qualities) - Benefits & Perks available for hourly Crew: Weekly Pay**Closed on Major Holidays***Flexible SchedulingNo-Cost Therapy (In-person, Virtual, or Text Therapy)Discounts on Entertainment and Lifestyle PurchasesNo-Cost High School DiplomasPaid Time Off (eligibility requirements apply)401(k) with Employer Match (eligibility requirements apply)Healthcare Membership ProgramFitness Discount Program (18 or older) **RAISING CANE’S PAYS WEEKLY, EXCEPT IN SOME STATES (E.G., CALIFORNIA) WHERE THE COMPANY PAYS BI-WEEKLY.***LOCATIONS MAY VARY (Benefits) - ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoopAscend or descend stairsReach and grasp objects (including above head and below waistline)Excellent verbal and written communicationAbility to show up to scheduled shifts on timeCleaning tables, floors and other areas of the RestaurantTaking orders from Customers and processing payments efficientlyFollow proper safety procedures when handling and/or preparing foodAbility to multitask (Responsibilities/Requirements) - ADDITIONAL REQUIREMENTS:Must be 16 years of age or olderProvide all Customers with quick and friendly serviceWork together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of serviceWork under pressure and at a fast paceAlign with Raising Cane’s culture by balancing Working Hard and Having FunTake initiativeComply with Company policiesRaising Cane’s appreciates & values individuality. EOE (Requirements) We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The EOE line is boilerplate; we should drop it. Also "Raising Cane’s appreciates & values individuality." maybe keep? It's part of EEO? Might be considered boilerplate; but it's not strictly EEO statement. However "EOE" is definitely boilerplate. We'll drop that sentence. We need to preserve all substantive info. We need sections: maybe About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. - About the role: we have description: "As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc." Also maybe the fun place to work line. Could be part of About the role. - Responsibilities: list of duties: taking orders in drive-thru, assembling orders, delivering food, cleaning dining room, talking to customers, etc. Also essential functions: lift up to 50 pounds, kneel, bend, etc., excellent verbal/written communication, show up on time, cleaning tables/floors, taking orders, processing payments, safety procedures, multitask. Also maybe "Work under pressure and at a fast pace", "Provide quick and friendly service", "Work together as a team", etc. Those could be responsibilities or requirements. - Requirements: Must be 16 years of age or older. Also maybe "Provide all Customers with quick and friendly service", "Work together as a team", "Work under pressure and at a fast pace", "Align with Raising Cane’s culture by balancing Working Hard and Having Fun", "Take initiative", "Comply with Company policies". Also "Excellent verbal and written communication", "Ability to show up to scheduled shifts on time". Those could be requirements. - Qualifications: maybe previous experience list: customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role. Also entry-level no experience required. Also paid training. - Skills: Qualities of awesome Canes Customer Service Associate: Team player, Excellent communicator, Happy, Courteous and Enthusiastic, Hard working and attentive, Responsible and dependable, Authentic and genuine, Takes pride in doing a good job. - Benefits: list: Weekly Pay (with note about bi-weekly in some states), Closed on Major Holidays, Flexible Scheduling, No-Cost Therapy, Discounts on Entertainment and Lifestyle Purchases, No-Cost High School Diplomas, Paid Time Off, 401(k) with Employer Match, Healthcare Membership Program, Fitness Discount Program (18 or older). - Pay: Starting hiring pay at $12.00, plus potential extra $1.50 per hour after first year via training/certifications/performance. - Schedule: hiring immediately for all shifts: opening shifts, closing shifts and everything in between. We need to avoid filler like "commensurate with experience". Not present. We need to output only HTML fragment, no markdown fences. We'll structure:

About the role

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Responsibilities

  • ...
  • ...

Requirements

  • ...
  • ...

Qualifications

  • ...
  • ...

Skills

  • ...
  • ...

Benefits

  • ...
  • ...

Pay

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Schedule

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We need to ensure we don't repeat job title as heading. Not using. We need to preserve all substantive info; we must not invent or summarize away detail. So we need to include all details. Let's extract each piece precisely. About the role: combine sentences: "As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!" We could keep that as a paragraph. Responsibilities: list of duties from first paragraph and essential functions. First paragraph duties: taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. Essential functions list: - Lift and carry, push or pull heavy objects up to 50 pounds - Kneel, bend, twist or stoop - Ascend or descend stairs - Reach and grasp objects (including above head and below waistline) - Excellent verbal and written communication - Ability to show up to scheduled shifts on time - Cleaning tables, floors and other areas of the Restaurant - Taking orders from Customers and processing payments efficiently - Follow proper safety procedures when handling and/or preparing food - Ability to multitask Also maybe "Work under pressure and at a fast pace" and "Provide all Customers with quick and friendly service" and "Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service" could be responsibilities or requirements. We'll decide to put them under Requirements. Thus Responsibilities list includes those items. Requirements: Must be 16 years of age or older; Provide all Customers with quick and friendly service; Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service; Work under pressure and at a fast pace; Align with Raising Cane’s culture by balancing Working Hard and Having Fun; Take initiative; Comply with Company policies; Excellent verbal and written communication; Ability to show up to scheduled shifts on time. Also maybe "Raising Cane’s appreciates & values individuality." but we might drop as boilerplate. Qualifications: Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! But note pay increase info also belongs to Pay section; we could keep it there. However qualifications section could include experience and training. We'll separate: Qualifications: previous experience list, entry-level no experience required, paid training. Pay: Starting hiring pay at $12.00; plus potential extra $1.50 per hour after first year via training/certifications/performance. Schedule: We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Benefits: list as given. Skills: Qualities list. Now we need to format lists. We must not include duplicated lines. Ensure each item appears once. Let's compile. About the role paragraph:

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible

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