Customer Service Associate - Plumbing - Part Time

Job Summary

Join the RONA family and contribute to building a flourishing organization. Our team members are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

About the Role

You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. Your voice will always be heard and valued. Your work and ideas will contribute to building a flourishing organization.

Responsibilities

• Assist customers with their information/product requirements in the store or over the telephone
• Prepare special orders, obtain the required information and specifications from customers, contact Special Order Purchaser to establish and confirm price and available delivery date
• Maintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage
• Monitor inventory levels, perform inventory counts, and highlight inventory concerns
• Keep current on flyer and promotional events
• Actively strive to increase product knowledge, understand application and/or renovation techniques, and improve selling skills by participating in available training sessions
• Perform other related tasks to ensure the store runs smoothly

Requirements

• Effective selling skills and a commitment to providing excellent customer service are essential
• Good communication and interpersonal skills are needed to assess customer requirements and make recommendations
• Some experience in a customer-focused role is required
• The ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is required

Qualifications

Commensurate with experience.

Skills

Not specified.

Benefits

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Insurance (certain conditions apply)
• Annual salary review
• GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
• Opportunities for advancement within the company
• Employer involved in the community
• Teamwork and ongoing training
• Comprehensive training program for all new hires
• Student incentive program
• And much more!

Pay

TBD

Schedule

TBD